- Returns: All returns must be postmarked within 15 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
- Return Process: To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address: 4030 Saint Ambroise St SUITE 117, Montreal, Quebec H4C 2C7
- Refunds: After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
- Exceptions: For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange: mat@loudanddirty.com
- Questions: If you have any questions concerning our return policy, please contact us at: mat@loudanddirty.com